Privacy Policy

A. NMi TESTLAB on the topic of data protection

We appreciate your interest in our company and services and want you to feel secure about the protection of your personal data.

Protecting your privacy is crucial, especially for the future of internet-based business models and the development of an internet economy. This privacy policy emphasises our commitment to protecting your privacy.

Our employees and the service providers we commission are bound by us to maintain confidentiality and to comply with the provisions of the EU General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and other relevant data protection regulations.

For clarification: “Personal data” (PB data) is any information relating to an identified or identifiable natural person (data subject), e.g. name, address, contact details, user ID, IP address, photos and videos, location data, etc.

The following information provides an overview of how we intend to guarantee this protection.

B. Information on the processing of personal data in connection with our website

I. Informational use of our website

1. Information on the personal data processed

2. Details on the processing of personal data

II. Web Analysis

1. Use of the web analytics technology "Google Analytics"

If you have given your consent, we will use the web analytics technology "Google Analytics" using cookies.

Web analytics enables us to collect and analyse data on user activity on our website, including interactions with embedded videos. We use this information to improve our website and better achieve our goals (e.g., increasing page and video views).

When you visit our website, Google Analytics collects information about your use and stores it in a device-related profile. Your device is assigned a unique ID linked to this profile. This ID is stored in cookies (Section C) on your device. During your visit, your device can be recognised using this ID.

Such an association can be made not only via the ID but also via a link to your account with the respective provider (e.g., your Google account if you have enabled personalised advertising there). In this way, actions you have performed with different devices can also be attributed to you as a unique user and included in aggregated reports on our users' browsing behaviour.

Even without your consent, Google Analytics is used only to analyse website traffic. This lets us identify the origin of visitors who have not consented (country, region, and, if applicable, city) and determine which pages are viewed and how often. No cookies are used, and no profiles are created, so it is not possible to identify whether different page views were made by the same or different people. Google Analytics uses this information to model visitors' behaviour based on historical data.

More detailed information can be found below:

1.1. Information on the personal data processed

1.2. Details on the processing of personal data

III. Use of the marketing technologies Google Ads and LinkedIn Insight Tag

If you have given your consent, we use marketing technologies from Google and LinkedIn on our website for conversion tracking and remarketing.

• "Conversions" are user activities on our website that we track. "Conversion tracking" is a process that monitors what happens after you interact with our ads in search engines or on other websites. This allows us, for example, to see if you subsequently performed a specific action on our website.

  When our ads are displayed to you in search engines or other websites, or when you interact with them, information may be collected (depending on your consent to the website operator) and stored in a device-related profile. A unique ID may be assigned to your device (depending on your consent) and linked to this profile. This ID may be stored in cookies (Section C) on your device. When you later visit our website, the information in these cookies can be read. This lets your device be recognised by the ID, allowing the retrieval of information about viewing our ads and the storage of further data. This enables us to collect information about your use of our website, especially the "conversions" you trigger.

  Such an association can also be made by matching hashed contact information instead of the ID or via a link to your account with the respective provider (e.g., your Google account if you have enabled personalised advertising). This way, actions performed on different devices can be attributed to you as a unique user.

  This allows us to monitor which keywords, ads, ad groups, and campaigns lead to the desired user actions. We can also track how our return on investment (ROI) is generated and make more informed decisions about our advertising spend. We can also automatically optimise our advertising campaigns to align with our business objectives.

• "Remarketing" (or "retargeting") means we can specifically target users who have already interacted with our website again, e.g., with ads in search engines or on other websites that use the same advertising networks as us.

  When you visit our website, information about your use is collected and stored in a device-related profile. Your device is assigned a unique ID linked to this profile. This ID is stored in cookies (Section C) on your device. If you later use the same device to access search engines or other websites in the same advertising network, your device can be recognised there using its ID (possibly subject to your consent) and the stored information about your website use, including assignment to specific advertising segments. This lets the remarketing tool provider show you targeted ads. An assignment can also be made by matching hashed contact information instead of the ID, or via a link to your account with the provider (e.g., your Google account if you enabled personalised advertising). This way, actions on different devices can be attributed to you as a unique user, allowing targeted ads.

  When you visit the relevant search engines or other websites that participate in the same advertising network, information about your use of the search engine or other website may be collected and added to your device-related profile (if applicable, depending on your consent to the respective website operator) to enable better personalisation and optimisation of the display of various advertisements.

  Based on the information stored in your device-related profile, we and the provider of the respective remarketing tool we use can personalise our ads specifically for you.

  Based on the information stored in your device-related profile, the provider of the remarketing tool we use also determines billing-relevant factors for the ad placement to be able to invoice us for its services.

We are jointly responsible with the respective marketing technology provider for the use of these technologies on our website. Any further processing of data by the provider for its own purposes or for the purposes of third parties is the sole responsibility of the provider. Information on joint responsibility and the privacy policies of the various providers is available below.

More detailed information can be found below:

1.1. Information on the personal data processed

1.2. Details on the processing of personal data

IV. Newsletter

If you wish to receive the newsletter on our website, we require your valid business email address. You can optionally provide further information about yourself (title, name, company, postal address). After registering, you will receive an email with a link to confirm your subscription ("double opt-in") to verify your email address and ensure no third party subscribed using it.

The data you optionally provided when subscribing to the newsletter will be used for personalising the newsletter and, if necessary, for NMi TESTLAB's own advertising purposes, for example, to update our customer database or to inform you about our products and services.

You can withdraw your consent to storing your data and its use for newsletters or promotional information at any time via the unsubscribe link at the end of each newsletter or by sending an email with your withdrawal request to info@nmi-testlab.de.

For sending the newsletter, we use a service provider based in Germany, which we have contractually obligated in writing to comply with data protection laws and which ensures that your data will under no circumstances be passed on to third parties or used for any purpose other than sending the NMi TESTLAB newsletter. Your data is stored exclusively in European data centres.

Our email newsletters may contain links that take you to specific NMi TESTLAB web pages. This allows us to measure the effectiveness of marketing initiatives. Information about this tracking can be found in the "Web Analytics" section above.

Information on the processing of your personal data in connection with newsletter distribution can be found at:

Data protection Newsletter

V. Customer Satisfaction Surveys (Net Promoter Score)

We survey our customers via email regarding their satisfaction. Participation is voluntary.

Data and Purposes. We process your rating and your free-text responses to ensure and further develop the quality of our services. The legal basis is Art. 6 para. 1 lit. f GDPR; our legitimate interest lies in improving our services within the framework of the existing business relationship. Only if you expressly consent in the form will we additionally collect your email address and, optionally, your name and company in order to contact you regarding your feedback. The legal basis for this is your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you can revoke at any time for the future. When you access the form, access data (IP address, time, browser information) is generated for technical reasons.

Service Provider and Data Transfer to the USA. The survey is provided by Typeform S.L., Barcelona, Spain, on the basis of a data processing agreement pursuant to Art. 28 GDPR. The responses are stored on servers in the USA. The basis for data transfer is the EU Commission's Standard Contractual Clauses (Implementing Decision (EU) 2021/914, Module 2).

Data retention period: We delete ratings and free-text responses after 24 months; contact details are deleted after the feedback process is completed or upon withdrawal of consent.

VI. The contact mask

Your personal data, which you provide to us via the various contact forms, will be used exclusively to process the specific request you have made.

Information on the processing of your contact details in this context can be found at:

Data protection customer relations (CRM)

VII. Use of electronic systems for collaboration

Your personal data, which you provide to us for electronic collaboration, e.g., via IT systems for email, messaging, appointment scheduling, web conferences/webinars, and data exchange, will be used exclusively for processing this form of collaboration.

If you access the website of a service, e.g., "Microsoft Teams", the respective service provider is responsible for data processing, and its privacy policy applies, for example, for Microsoft at privacy.microsoft.com/de-de/privacystatement.

Information on the processing of your data in this context can be found at:

Data protection collaboration

VIII. Seminar registration

Your personal data, which you provide to us when registering for a seminar, will be used exclusively for the organisation and execution of the respective booked seminars.

Information on the processing of your data for seminars can be found at:

Data protecion seminar registration

IX. Customer Management (CRM)

Information on the processing of your personal data, which you provide to us when contacting us as a customer (e.g., in person, at trade fairs, by telephone, or by other means), can be found at:

Data protection customer relations (CRM)

X. Order Processing

Your personal data, which you provide to us in connection with order processing, configuration, etc., will be used exclusively for processing the respective business transactions with you.

Information on the processing of your data in connection with the handling of business transactions can be found at:

Data protection order processing

XI. Supplier Management/Order Processing

Your personal data, which you provide to us when registering in the supplier portal or in connection with order processing, will be used exclusively to process the relevant business transactions with you.

Information on the processing of your data within the framework of supplier management and the handling of business transactions can be found at:

Data protection Supplier Management

XII. Application Data

Your application will be processed by Phoenix Contact GmbH & Co. KG, whose website we only link to. Please, therefore, carefully review the detailed instructions during registration on their career portal.

Data protection Application Data

C. Information on the use of cookies or similar technologies

We use cookies on our website by utilizing your device browser's processing and storage functions to collect information from its storage.

More detailed information can be found below.

I. General information about cookies

Cookies are small text files containing information that can be stored on a user's device via their browser when visiting a website. If the website is visited again using the same device, the cookie and the information it contains can be retrieved.

1. First-party and third-party cookies

Depending on where a cookie originates, a distinction can be made between first-party cookies and third-party cookies:

• First-party cookies: Cookies placed and retrieved by the website operator as the data controller, or by a data processor commissioned by them.

• Third-party cookies: Cookies that are placed and accessed by controllers other than the website operator, who are not processors commissioned by the website operator.

2. Transient and persistent cookies

Depending on how long they remain active, a distinction can be made between transient and persistent cookies:

• Transient cookies (session cookies): Cookies that are automatically deleted when you close your browser.

• Persistent cookies: Cookies that remain stored on your device for a certain period of time after you close your browser.

3. Cookies that do not require consent and those that require consent

Depending on their function and purpose, some cookies require user consent. This allows us to distinguish between cookies that require user consent and those that do not:

• Cookies without consent:

  • Cookies that are solely used to transmit a message over an electronic communications network

  • Cookies that are necessary to enable the party providing a service explicitly requested by a subscriber or user to provide that service ("strictly necessary cookies")

• Cookies that require consent: Cookies for all purposes other than those mentioned above.

II. Management of cookies used on our website

1. Granting and withdrawing consent to the use of cookies in the privacy settings of our website

Where consent is required for the use of certain cookies, we will only use these cookies if you have given your prior consent. Information on whether consent is required for the use of a specific cookie can be found in the information on the cookies used on our website in section C. III of this privacy policy.

When you visit our website for the first time, we display a pop-up. In the privacy settings, you can consent to the use of cookies requiring consent and the processing of your personal data enabled by this consent. You can also continue to use our website without giving consent. In this case, we only use cookies that do not require consent.

You can change the privacy settings for our website at any time via the link in this privacy notice and in the footer of our website. Access the privacy settings to revoke or re-grant your consent at any time.

We store whether and, if so, which consents you have given in the form of a (strictly necessary) cookie ("privacy settings cookie") on your device. The privacy settings cookie has a limited lifespan of 12 months. After this period expires, or if you manually delete the privacy settings cookie beforehand, we will show you the privacy settings banner again the next time you visit our website.

You cannot disable strictly necessary cookies in our website's privacy settings. However, you can generally disable these cookies in your browser settings at any time.

2. Managing cookies via browser settings

You can also manage cookie use in your browser settings. Different browsers offer different ways to configure cookie settings. More detailed information can be found, for example, at [link to relevant website/cookie guide].https://allaboutcookies.org/how-to-manage-cookies.

However, we would like to point out that some functions of our website may not work properly or at all if you generally disable cookies in your browser.

III. Cookies used on our website

You can view information about the cookies used on our website at any time in the privacy settings.

D. Supplementary information on the use and disclosure of personal data

NMi TESTLAB may be compelled to disclose your data and related information in response to a court order or other legal process. We also reserve the right to use your data to assert or defend against legal claims. Furthermore, in accordance with applicable law, we reserve the right to store and disclose personal and other data as necessary to detect and combat illegal activities, fraudulent activity, or violations of NMi TESTLAB's Terms of Use.

E. Secure communication on the Internet

We strive to transmit and store your personal data in a way that prevents third-party access by implementing technical and organisational measures.

However, the internet is generally considered an insecure medium. Unlike, for example, a telephone line, data transmitted over the internet can be more easily intercepted, recorded, or even altered by unauthorised third parties. To ensure the confidentiality of our communication with you, we use 256-bit AES SSL/TLS encryption on our website. Based on current knowledge, this encryption method is considered secure. Modern operating systems and browsers support this level of security; you may need to update your operating system and browser to take advantage of it.

Complete data security cannot be guaranteed when communicating via unencrypted email, so we recommend using postal mail for confidential information.

F. Updating this privacy policy

As NMi TESTLAB GmbH introduces new products or services, changes its internet procedures, or as internet and IT security technology evolves, the privacy policy will need to be updated. We therefore reserve the right to amend or supplement this policy as needed. We will publish any changes here.

G. Right to information / Deletion and modification of personal data

If you have any questions that these privacy notices have not answered, or if you would like more detailed information on any point, please feel free to contact us.

Should you no longer consent to the storage of your personal data, or should it become inaccurate, we will, upon your request and in accordance with applicable laws, arrange for the correction, blocking, or deletion of your data. Upon request, you will receive information about the personal data we have stored about you. Please contact us for this purpose:

NMi TESTLAB GmbH
Königswinkel 10
D-32825 Blomberg
Telefon: +49 (0) 5235 95 00-0
E-Mail: info@nmi-testlab.de

Please understand that we require proof of identity when requesting information about your data stored with us.

The legally required information on the collection of your personal data (in accordance with Articles 13 and 14 of the GDPR) can be found further up in this web privacy notice.

Data Protection Officer

We have appointed a data protection officer.

ecoprotec GmbH
Pamplonastraße 19
33106 Paderborn

T: +49 5251 877 888-0
E-Mail: info@nmi-testlab.de